Terms of service

Terms of Service

Welcome to Threaded Oasis.

These Terms of Service govern your use of our website and your purchase of products from Threaded Oasis. By accessing our website or placing an order, you agree to these terms.

General

Threaded Oasis provides embroidery blanks and related products for makers, small businesses, and embroidery enthusiasts.

We reserve the right to update product information, pricing, availability, and these Terms of Service at any time.

Product Information

We make every effort to accurately display product colors, measurements, materials, and other product details.

Colors may appear slightly different depending on your device, monitor, lighting, and photography conditions.

Small variations may occur with fabric, trims, and other materials and are not necessarily considered defects.

Pricing and Availability

Prices and product availability are subject to change without notice.

We reserve the right to correct pricing errors, product information errors, or inventory errors.

If an error affects an order that has already been placed, we may contact you before processing the order or cancel the order and issue a refund.

Orders

By placing an order, you agree to provide accurate and complete billing and shipping information.

We reserve the right to refuse or cancel an order when necessary, including in cases of suspected fraud, pricing errors, inventory issues, or other circumstances that may prevent us from fulfilling the order.

If we cancel a paid order, we will issue a refund for the amount paid for the cancelled portion of the order.

Made-to-Order and Preorder Items

Some products may be made to order or offered as preorders.

Processing times shown on product pages are estimates and may vary depending on order volume, materials, and other circumstances.

If a significant delay occurs, we will contact you with an updated estimated shipping timeframe.

Intellectual Property

All content on this website, including photographs, graphics, logos, text, product descriptions, and branding, is owned by or licensed to Threaded Oasis unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use our website content or branding without prior written permission.

Website Use

You agree not to use our website for unlawful purposes or in a way that could damage, disable, overburden, or interfere with the operation of the website.

Third-Party Services

Our store may use third-party services, including Shopify, payment processors, shipping providers, analytics services, and email service providers.

Your use of third-party services may also be subject to their own terms and policies.

Limitation of Liability

To the extent permitted by applicable law, Threaded Oasis is not responsible for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms limits any rights or protections that cannot legally be excluded under applicable law.